FAQ

WINDOW FILM FAQS


1. The edge of the window film doesn't stick well
Static window films Only Applies on completely Smooth Surfaces.Make sure the edges are completely clean,flat and smooth.These factors will directly affect the paste effect.
・This window film is static cling and can be used repeatedly,but the stickup side of the film must be completely clean.
・Please carefully clean the window glass including edges and spray on a lot of water(Soapy water will be the best choice).
・ When you install, please leave enough edges gap to let out air or air bubbles. If your window edge is not flat, maybe you can try to cut it 0.1 inch(0.25cm) smaller than the glass size in order to fit tightly with glass.
・Please refer to the instructions for the remaining steps.


2. There are blisters and bubbles around the edges of the window film
If there are many bubbles and blisters remaining between the window film and the glass,it will cause the edge not to stick tightly.
The solution is as follows.
・The suggested tool is a scraper.Please refer to the picture in the manual.If you don't have this tool,use a hard card ,such as a credit card instead.
・Spray enough water on both sides of the window film.This helps reduce friction and facilitate the following steps.
・Please repeat squeegee process and scrape out all the bubbles and blisters carefully.This is an important step,please don't skip it.


3. The window film doesn't stick well and looks like it might fall off
Could you please check if the backing has been removed? It is a very important step that the window film cannot stick well if it is ignored.It will be easy if you affix strong viscosity tape to one side or two sides to remove the transparent backing film. Please refer to the picture.
There is another important point to be noted.This window film is only suitable for completely smooth surfaces.


4. The window film looks too thin
This product is of high quality, not made from cheap or recycled materials like other products.
If you're 1.64ft(50cm)away, privacy is good. Please refer to the attached picture.There is no direct correlation between the privacy effect of window film and thickness.
We did a thickness comparison. This white frosted window film is a thick one among similar products.


5. The window film does not dry easily
If you follow the instructions, it will be easy to paste.And if the water is difficult to dry, please use a rag to remove surplus water from film and frame.

6. I didn't find the freebie tool
You will find free tools(3 pieces) inside the plastic tube after unrolling the film(Please refer to attached photo).Would you please check ?

7. Bubble problem
There is an important point to be noted.Static window films Only Applies on completely Smooth Surfaces.Make sure the edges are completely clean,flat and smooth.These factors will directly affect the paste effect.
About bubbles,the solution is as follows.
・The suggested tool is a scraper.Please refer to the picture in the manual.If you don't have this tool,use a hard card ,such as a credit card instead.
・Please carefully clean the window glass including edges and spray on a lot of water(Soapy water will be the best choice).
・Spray enough water on both sides of the window film.This helps reduce friction and facilitate the following steps.
・When you install, please leave enough edges gap to let out air or air bubbles.If your window edge is not flatness, maybe you can try to cut 0.1 inch smaller than the glass size in order to fit tightly with glass.
・Please repeat squeegee process and scrape out all the bubbles and blisters carefully.This is an importtant step,please don't skip it.


8. The window film is hard to stick
When installing, as described in the description, we suggest that you spray a large amount of water(Soapy water will be the best choice) on the glass and both sides of the window film, which can temporarily inhibit the static and make the film easier to paste,and easy to squeeze out the bubbles and excess water.

9. The edges of the window film are uneven
This window film is static cling and can be used repeatedly. Here is an important step for you. Could you please check if this step is missing?
We suggest that you first measure the size of the window according to the first point of the instructions, and then cut the size of the window film. Please note that the window film size needs around 1.5cm longer than glass size, in order to leave room for adjustment.


10. Window film does not block out light well
Different window film shading effects are different. Blackout window film is the best shading effect. We suggest you consider your own needs before you buy window film.

11. The clear backing is hard to tear
You can use tape to stick the corner of the window film to separate the clear backing.
Our window film is very easy to cut. It is recommended to measure the size before use and to find someone to help install it.


12. The clear backing is not good for tearing
It will be easy if you affix strong viscosity tape to one side or two sides to remove the transparent backing film.

13. The window film comes off easily
Concerned about the problem of peeling off the window film: We have used this window film ourselves, and it has been used for several years without peeling off. If your window film begins to peel off, please confirm which step in the manual is missing.

14. Window film is prone to creases
After pasting the window film, the crease will flatten out.




STORAGE BOX FAQS:

1. The size of the box is smaller than expected
Please pay attention to the size details before making your payment. There are dimensions in the pictures and product descriptions.
This product is designed and produced by our company, and adopts high-quality PP food grade raw material, not easily deformed. You can make a comparison. We believe the quality of our products is the best among similar products.
We also sell larger boxes.


2. Some compartments of the box don't move
In addition to the description, please also refer to the picture details, such as immovable compartments and size. Please pay attention to the details before making the payment.

3. The latch of the box fell out
Please be careful not to store items higher than the height of the box, otherwise it will lead to the lid deformation ,the latch loosens and falls off.
The latch is separable design, easy to assemble. Could you try to assemble it? If it cannot be assembled, you can take a picture of the box and send it to us, so that we can help you find the reason.


4. The dividers are too loose or too tight
We adope mistake-proofing design on the dividers. Please make sure the anti-slip part is on the top. Please refer to the picture on the page. If placed upside down,this may cause the gap to widen.

5. The latch of the box falls off easily
The latch is separable design,easy to assemble. During installation, pay particular attention to the mounting direction of the latch. Please refer to the product details picture 7 fo